FAQs

1. How many days will it take to deliver my order?
We process and ship orders within 3–5 business days. Once shipped, delivery usually takes 7–10 business days, depending on your location. Please double-check your address at checkout, as it cannot be changed later.

2. Do you offer free shipping?
Yes! We offer free shipping on all orders.

3. Is it safe to use my credit/debit card on your website?
Yes, your payment details are completely secure. We use advanced encryption and strict security measures, along with continuous system monitoring, to protect every transaction.

4. What is your return and exchange policy?
We do not accept returns. However, you can request an exchange within 7 days of delivery if the item is unused, unwashed, and in its original condition with tags intact.

5. What should I do if I receive a damaged or defective item?
Please contact us within 7 days of delivery at info@leechi.in or WhatsApp us at +91 6355948920 with photos of the item. It must be unused and in its original condition. If a replacement isn’t available, we’ll issue store credit for the full amount.

6. How do I contact customer support?
You can reach us anytime at info@leechi.in or Call us at +91 6355948920.